Tag Archives | customers
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People, Not Target Customers

Talk About People: Not Customers, Not Consumers, Not Users Change is happening lightening fast these days, so one way to learn new things is by following the lead of those you respect. Janice Campbell is one of these leaders, so I decided in accept her blog challenge, and hope to get ideas for members here. [...]

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Customer Follow-Up: Tools to Automate & Support

Are you overwhelmed with keeping track of people you’ve met, those who’ve responded to your newsletter and other follow-ups? That’s what made me sit up tall when someone suggested I look at a product called InfusionSoft, which could help me manage all this activity. I signed up for a trial, learned a lot (look for [...]

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